Unfortunately, our department is held to many federal, state, and internal guidelines that restrict the sorts of information that we may communicate with parents and family. The members of our staff, from Desk Monitors to RAs to Office Assistants and more, will not be allowed to answer most questions about a student's well-being, conduct history, current arrangements, financial history, personal life, or much else. As such, the most effective way to stay updated about your student is direct communication with him or her. Luckily, we offer several services to benefit students who wish to stay in touch.