Teaching and Learning Commons is designated as the single point of contact for all Fairmont State and Pierpont computer-related requests.  See our brochure for additional information on the services we offer.

Contact us

There are several ways to contact us for assistance.

Email

help@fairmontstate.edu

Phone

(304) 367-4810 option 3

Live Help

To begin live chatting with an IT Teaching and Learning Commons representative, click the Live Help applet to the left.

Walk-in 

126 Ruth Ann Musick Library

Fall/Spring Term Hours

Monday - Friday 8:00 a.m. - 10:00 p.m.
Saturday 10:00 a.m. - 5:00 p.m.
Sunday 3:00 p.m. - 10:00 p.m.

Spring Break Hours 2014

Friday, March 7

8 am - 4 pm

Saturday, March 8 - Sunday, March 9

Closed

Monday, March 10

Tuesday, March 11

Wednesday, March 12 - Friday, March 14

8 am - 4 pm

Closed

8 am - 4pm

Saturday, March 15

Resume normal hours

Summer Hours

Monday - Friday 8:00 a.m. - 4:00 p.m.
Saturday Closed
Sunday Closed

Online Help

Quick Answers

 


 

IT Blog

Blackboard "Crocodoc" Tool Outage

Mon, 04/07/2014 - 3:06pm -- by Harmony Garletts

Blackboard has reported a widespread issue with the Crocodoc tool.  This is the tool that runs the inline grading, so the issue can cause problems in the submission and grading of assignments, blogs and journals.  We have a ticket open with Blackboard and will update you when the issue is resolved.

Recent Blackboard Outages

Wed, 03/05/2014 - 11:14am -- by Harmony Garletts

In order to keep the campus community up-to-date on outages and other issues, we will post an update when we experience Blackboard outages.

Please find below the dates and times of recent outages:

  • February 9, 2014, we experienced an outage from approximately 7:30 - 8:15pm.
  • February 21-25, 2014, we experienced intermittent outages from approximately 1pm on the 21st to 9:30am on the 25th.

Contact Info

IT Teaching and Learning Commons
Room 126 Ruth Ann Musick Library
Phone: 304.367.4810 option 3
E-Mail: help@fairmontstate.edu