The Teaching and Learning Commons (or just the “TLC” for short) is the division of the Office of Information Technology that deals directly with the campus community.

We are located in room 126 of the Library  and offer a variety of services specific to the students of Fairmont State University.

From our Help Desk, we offer telephone, walk-in, and live chat support to assist the campus community during regular business hours (8:00 am to 4:00 pm).  To reach us, just call 367-4810. We also offer some evening and weekend hours. Please call for availability.

The Help Desk staff can help remove malware from your personally owned computers, assist getting your devices (computers as well tablets and smartphones) connected to our network, and offer many other services.

Unfortunately, we do not have the facilities to repair your personal hardware, but we will assist you in diagnosing your problems and provide you with all your options.

Services Provided

 

Hours

Fall/Spring Term Hours

Monday - Friday: 8:00 a.m. - 10:00 p.m.
Saturday: 10:00 a.m. - 5:00 p.m.
Sunday: 3:00 p.m. - 10:00 p.m.

Summer Hours

Monday - Thursday: 7:00 a.m. - 7:00 p.m.
Friday: 7:00 a.m. - 5:00 p.m.
Saturday: Closed
Sunday: Closed

Contact Info

IT Teaching and Learning Commons
Room 126 Ruth Ann Musick Library
Phone: 304.367.4810 option 3
Online Help: Quick Answers
help@fairmontstate.edu

IT Blog

Mailing Lists

Wed, 10/15/2014 - 2:08pm -- by Joanie Raisovich

IT Services has recently been working to improve some of its automated back-end processes. The first work has occurred on distribution group maintenance. If, from Outlook, you attempt to send to one of the distribution groups (for instance, "* FSU All Employees") and the message appears to bounce back with an error, the TLC needs to help you rebuild your Outlook cache.

Email maintenance

Wed, 10/15/2014 - 2:06pm -- by Joanie Raisovich

During the week of October 13, IT will be making necessary changes to the email system. Each day, we'll update MyCampus with the changes and likely effects.

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