Fairmont State Libraries - encompasses all libraries and library resources available on the main campus in Fairmont, as well as satellite campuses in Clarksburg and outlying areas.
Thelma Hutchins, Director

Application Services - Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance.  These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and web sites, while maintaining integration between these systems and others on campus.                                                                
Andy Raisovich, Director

Teaching & Learning Commons (TLC) - primary end-user support for students/faculty/staff (desktops, labs), as well as providing multi-media and classroom technologies. TLC also provides direct support to faculty in leveraging innovation and operational use of e-learning tools & systems in the classroom and in distance learning initiatives.
Joanie Raisovich, Manager

Networks, Servers and Security - responsible for the management of the IT infrastructure, including the Fairmont State data center, all servers, backups, security, network and bandwidth management, connectivity, and telecommunications (voice and data).
Clifton Jackson, Directory

Web & Media Systems - manages the content for Fairmont State University’s website, campus portal, and social media outlets and is additionally responsible for design, layout and functionality of those entities.  The department also implements the use of new web programs to promote the University and its mission online.  We utilize a number of online outlets to communicate on behalf of the University.
Shane Jordan, Manager

Our work is also supported by an executive secretary and more than 35 additional employees in the areas above.

An Information Technology Advisory Committee of faculty, administrators, and other campus stakeholders provides regular feedback on our operations.

Contact Info

Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

IT Blog

Blackboard and Big Blue Button outage

Tue, 09/16/2014 - 4:18pm -- by Joanie Raisovich

Update: Both systems are available again, as of 6:30.

We are currently experiencing an outage for Blackboard and Big Blue Button. Our hosting provider is aware of the situation, and they are working on the problem. The outage began around 4:05 this afternoon.

IT will post an update here when we have further details. 

Big Blue Button outage

Tue, 09/09/2014 - 1:06pm -- by Joanie Raisovich

We experienced a Big Blue Button outage from Friday evening on August 29 through the afternoon of September 2.

If you attempted to save a recording during this time window, there is a chance the recording was lost.

WVNET has made changes to the system to address the problem. Please contact the Teaching and Learning Commons at 304-367-4810 if you have questions.

Partnership with WVNET to provide 24/7 Blackboard assistance

Fri, 08/29/2014 - 10:18am -- by Joanie Raisovich

We are excited to begin offering 24/7 Blackboard support for faculty and students through a partnership with WVNET. We have contracted with WVNET to supplement our current support by offering evening and weekend Blackboard assistance.

Please continue to contact the Teaching & Learning Commons during our normal business hours, and contact WVNET for assistance outside those hours. WVNET will be able to support Blackboard questions only; all other questions should be directed to the Teaching & Learning Commons as usual.

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