Fairmont State Libraries - encompasses all libraries and library resources available on the main campus in Fairmont, as well as satellite campuses in Clarksburg and outlying areas.
Thelma Hutchins, Director

Application Services - Application Services is charged with maintaining the technical and integration aspects of administrative systems, as well as data assurance.  These systems include the campus portal, student information systems, learning management systems, identity management systems, electronic lock systems, and web sites, while maintaining integration between these systems and others on campus.                                                                
Andy Raisovich, Director

Teaching & Learning Commons (TLC) - primary end-user support for students/faculty/staff (desktops, labs), as well as providing multi-media and classroom technologies. TLC also provides direct support to faculty in leveraging innovation and operational use of e-learning tools & systems in the classroom and in distance learning initiatives.
Joanie Raisovich, Manager

Networks, Servers and Security - responsible for the management of the IT infrastructure, including the Fairmont State data center, all servers, backups, security, network and bandwidth management, connectivity, and telecommunications (voice and data).
Clifton Jackson, Directory

Web & Media Systems - manages the content for Fairmont State University’s website, campus portal, and social media outlets and is additionally responsible for design, layout and functionality of those entities.  The department also implements the use of new web programs to promote the University and its mission online.  We utilize a number of online outlets to communicate on behalf of the University.
Shane Jordan, Manager

Our work is also supported by an executive secretary and more than 35 additional employees in the areas above.

An Information Technology Advisory Committee of faculty, administrators, and other campus stakeholders provides regular feedback on our operations.

Contact Info

Room 126 Library
Phone: 304.367.4810, option 3
Email: help@fairmontstate.edu

IT Blog

Email and streaming server outage this weekend

Fri, 07/11/2014 - 11:19am -- by Joanie Raisovich

IT will be performing important server maintenance this weekend, affecting the following two systems.

The streaming server will be unavailable from midnight tonight until Saturday at noon. The streaming server stores video and other media used in courses, so those will be unavailable during this period.

FSU email for faculty and staff will be unavailable from midnight Saturday night until noon on Sunday. You will not lose any email, but you will be unable to check email during this time. Student webmail will not be affected.

Problems emailing students?

Tue, 06/24/2014 - 10:15am -- by Joanie Raisovich

Update: If this solution doesn't resolve the problem, please contact the Teaching & Learning Commons for further assistance, x4810.

Some people have reported that they are getting bounced emails when emailing students.

The problem appears to be a cached contact issue. We made some changes on the mail server and the contact stored in Outlook is looking for the file we removed. We made this change to resolve other email issues, but this is a side-effect of that fix.

To resolve the problem

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